Telemarketing Education

Learn to place calls to gain information, set appointments, and sell.

Learn to leverage your strenghts with understanding customers, their industry, and their needs. By using your knowledge of selected markets, identify businesses that have a higher probability of purchasing the product or service that you sell.

Research

The internet has changed the way you approach a customer. By leveraging information from online sources, you will gain insight into a business by doing your research prior to making your first call to the business. Your reserch will help you answer the important question, why are you calling?

Sell

The time will come when you must ask for the sale. There are many ways that a sales call can go including "we're not interested." This is the time to gather as much information (feedback) from the prospect as you can. This will help you down the road. Remember, times change, people change. You will want to call on them again later.

Start with the three core courses in the subject area of telephone sales.

The Sales Process

Learn to define a set process from identifying prospects to the close. This course will show you how to maintain control of calls while moving prospects through each step of your process. Lastly, we will cover the after sales opportunity to build relationships and upsell, plus asking for referrals.

Product, Price, Promotion

This course covers looking at the product or service that you sell through the eye's of the customer. How you present the product matters. We will cover building value equal or greater than the asking price. Lastly, we will discuss product promotion with emotion that builds excitement.

Overcome Objections

This course covers the human factor in the sale. We will discuss building rapport resulting in trust. How to turn an objection into a conversation. Lastly, we will discuss the use of technology as a means to align your business, the products and services, and lastly, your promotion to that of your prospect.

The Corporation Associates Guide to Employee Skill Development and Education

Your employees are your greatest asset. Our education programs helps them develop skills for success.

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Find a local Associate to help you

To get started call Corporation Associates toll-free at
(866) 234-7287.

For information about Corporation Associates call our corporate office toll-free at
(844) 262-7762.

Find a local Corporation Associates office

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